This privacy policy (hereinafter: Privacy Policy) applies to all services requiring the provision of Personal Data, provided by Anter System Polska Limited Liability Company based in Wrocław, address: ul. Strzegomska 199, 54-431 Wrocław, Poland (hereinafter also: "Anter System”) via the Website owned by Anter System Polska. This Privacy Policy explains who we are, how we process your personal data, what rights you have in this regard and how you can contact us if necessary.
We are committed to protecting your privacy. We respect privacy and try to apply best practices in the processing of personal data - in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement these data and repealing Directive 95/46/EC, hereinafter also referred to as the General Data Protection Regulation (GDPR).
This Privacy Policy is for informational purposes only, which means that it does not constitute a source of obligations for either you or us (it is not a contract). Therefore, we reserve the right to change the Privacy Policy from time to time. The latest version of the Privacy Policy will be available at the following link: https://antersystem.com/polityka-prywatnosci/. Any changes to the Privacy Policy will be consistent with applicable law.
Table of Contents:
Personal data – all information we process about you. For example: name, surname, company, country, address, billing address, e-mail address, telephone number, Tax Identification Number, etc.;
Processing – all activities related to your Personal Data. For example: collecting, storing, updating, sending messages to you, deleting data;
Services – services offered by Anter System via the Website, including, for example, placing orders for products and services, making purchases, providing technical support for Users, completing questionnaires regarding the Website, participating in competitions, and providing other functionalities of the Website;
Anter System– Personal Data administrator, i.e. Anter System Polska Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław, address: ul. Strzegomska 199, 54-431 Wrocław, Poland;
User – a person using our Website;
Web page – Website owned by Anter System, which is covered by the Privacy Policy and its subpages; the rules for using the Website can be found in the relevant regulations available at the following link: https://antersystem.com/?page_id=224
Within the scope of all the above definitions, references to the plural also include references to the singular and vice versa.
1. Communication
We may process your Personal Data obtained during our conversations and/ or correspondence, e.g. to answer your question, report or submit a complaint.
When you communicate with us, for example using an external tool/chat, e-mail, forms published on the Website (e.g. offer inquiry forms, form authorizing you to download a product catalog, etc.), in social media, submit a complaint, fill out a survey, comment, review etc., we may process your Personal Data that identifies you (e.g. name, surname, company, country, address, billing address, e-mail address, telephone number, Taxpayer Identification Number), contact metadata (e.g. date of contact , duration of our conversation), as well as the content of our communication (e.g. chat history, content of e-mail messages).
Your personal data is processed in order to answer your inquiry, improve our communication, improve the quality of customer service, as well as for marketing purposes and concluding a contract. In that cases, legal basis processing depends on the communication context.
If you contact us to receive information regarding Anter System Services, products or the Website, we usually process your Personal Data based on our legitimate interest (resulting from the above-mentioned purposes; Article 6(1)(f) of the GDPR). The legitimate interest of Anter System is the need to answer the User's question or, depending on the context of the question, to promote our products or Services. However, if your inquiry leads to the conclusion of a contract, the legal basis for processing is Art. 6 section 1 letter b GDPR – taking steps at the request of the data subject before concluding a contract.
We may also, after obtaining your consent, send you via e-mail Commercial information about products or Services offered by Anter System (e.g. catalogues, newsletters, events). Consent is completely voluntary and is not a condition for using the Website - the User may at any time unsubscribe from commercial information electronically, for example by sending an appropriate message to our e-mail address: .
Consent to commercial information may be granted, e.g. by selecting the appropriate option in the form or on pages that are part of the Website. Legal basis the processing of your Personal Data for this purpose is our legitimate interest (Article 6(1)(f) of the GDPR) - our marketing.
2. Website and Services
We may process your Personal Data (e.g. name, surname, address, e-mail address, telephone number, Tax Identification Number, billing address, company) in connection with your access to and use of the Website and the provision of the Services to you.
When providing the Services, we may process information about how you use our Website and perform the contract binding us. Purpose as well legal basis processing of your Personal Data is usually proper performance of the contract concluded by us (Article 6(1)(b) of the GDPR) - for example, adjusting infrastructure parameters, facilitating settlements, providing services, including the sale of products, providing support or advice.
The scope of Personal Data that we can process, in addition to the GDPR, also results in particular from the Act of July 18, 2002 on the provision of electronic services. To use our Services, you will be required to provide some Personal Information, such as your name, surname, email address, billing information, etc.
Please remember that providing Personal Data in this respect is voluntary, but failure to provide data necessary to use a given Service or Website may prevent the User from using this Service.
Anter System may process User data in order to conduct statistical and marketing analyses, develop marketing strategies and improve the quality of Services and products, as well as the performance of the Website. For this purpose, Anter System may also use anonymous and non-anonymous surveys completed by Users directly using the forms available on the Website or sent by Users by e-mail or otherwise. Data processing for the above purposes is lawful because it is necessary for the purposes of the legitimate interests pursued by Anter System (legal basis – Article 6(1)(f) of the GDPR) – for statistical and marketing purposes.
3. Defense against claims and security threats
We may also process some of your Personal Data to pursue and defend against claims or to fulfill legal obligations arising from applicable law, for example tax and accounting regulations - the legal basis for processing is therefore our legitimate interest (Article 6(1)(f) of the GDPR) or the need to fulfill a legal obligation (Article 6(1)(c) of the GDPR).
Separately, we may also process your Personal Data for the purpose of preventing and detecting security threats, fraud and other malicious activities. In such a case, the legal basis for processing is our legitimate interest (Article 6(1)(f) of the GDPR).
III. Cookies.
We may use cookies in our Services, both on the Anter System Website and on the websites of our business partners.
More information about what cookies and other similar technologies are, how we use them and for what purposes can be found in our Cookies Policy, which is part of this Privacy Policy and is available at the following link: https://antersystem.com/polityka-cookies/
IV. How long do we process your Personal Data?
If your Personal Data is collected solely in connection with our ongoing communications (Part II of the Privacy Policy above), we may process it, depending on the category of specific information, for a period of several days (some cookies) or a maximum of two years (more detailed inquiries and conversations that may be important for our future contact).
If Anter System processes data for the purpose of direct marketing of its products and Services, the data will cease to be processed for this purpose until the User raises an objection. You may also withdraw your consent to receiving marketing information electronically at any time. After withdrawing consent, such information will no longer be sent to the User.
If your Personal Data is processed because you use our Services, including purchasing our products, participating in a competition or providing you with technical support and/or preparing a response to an inquiry or complaint, your Personal Data will be stored and processed for as long as necessary using them to perform any of the above functions and no longer than for the period specified in the Act or for the limitation period for claims.
Personal Data processed on the basis of your consent may be stored until it is withdrawn, until the purposes for which such consent was expressed or, if the processing involves cookies (mining or tracking) or other similar technology, until such files are deleted using the settings browser/device (if technically possible).
Personal Data processed on the basis of our legitimate interest may be stored until you object to such processing, except where, despite your objection, we determine that there are compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the basis for initiating, pursuing or defending against claims.
The retention periods described above may be extended accordingly in the event of potential claims (within the limitation period specified by law, in particular in the Civil Code), any claims and court proceedings - for the duration of such proceedings and their resolution - and if the law obliges us in certain cases to process such data for a longer period. In each case, the longer period of storage of Personal Data is decisive.
Access to your Personal Data is only granted:
All these entities have access only to the information necessary to perform specific activities.
We may also be obliged - if there is a legal basis to do so - to provide certain information to public authorities for the purposes of their proceedings.
Personal Data is not transferred to entities outside the European Economic Area or to international organizations.
The Anter System website contains links to other websites. Anter System is not responsible for the privacy policy on websites administered by third parties. To understand the principles of data processing on these websites, the User should read the privacy policies available on these websites.
Anter System declares that the data stored and processed by it are secured in the necessary manner in accordance with applicable law. Anter System maintains appropriate technical and organizational security measures. Only persons who need the data to provide the Services and operate the Website have access to the User's Personal Data.
In order to effectively assert your rights, we recommend sending all inquiries to the following e-mail address: from the contact address you provided, with the title "GDPR request". In your e-mail, specify the rights you want to invoke. Please remember that this is only a suggestion of how you can exercise your rights. Compliance with the above-mentioned rules is not obligatory, and any failure to do so will not result in the loss of the rights described below.
You have the following rights:
You can also access all Personal Data that we process (data copy).
Please remember, however, that if, despite your objection, we find that there are compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the basis for initiating, pursuing or defending against claims, we will continue to process your Personal Data covered by the objection to the necessary extent. If you do not agree with this assessment of the situation, you can exercise your right to lodge a complaint with the appropriate public authority (more information below).
In the case of processing of Personal Data for direct marketing purposes, you have the right to object to the processing of your Personal Data for such marketing purposes at any time. If you object to processing for direct marketing purposes, your Personal Data will no longer be processed for such purposes.
If you have any comments or questions about how we process Personal Data, please contact our Data Protection Officer at:
Privacy Policy last updated on August 05.08.2024, XNUMX.
