This privacy policy (hereinafter: Privacy Policy) applies to all services requiring the provision of Personal Data, provided by Anter System Polska Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław, address: ul. Strzegomska 199, 54-431 Wrocław, Poland (hereinafter also referred to as “Anter System”) via the Website owned by Anter System Polska. This Privacy Policy explains who we are, how we process your personal data, what rights you have in this respect, and how you can contact us if necessary.
We are committed to protecting your privacy. We respect your privacy and strive to apply best practices in the processing of personal data – in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter also referred to as the General Data Protection Regulation (GDPR).
This Privacy Policy is for informational purposes only, which means that it does not constitute a source of obligations either for you or for us (it is not a contract). Therefore, we reserve the right to periodically amend the Privacy Policy. The latest version of the Privacy Policy will be available at the following link: https://antersystem.com/privacy-policy/. Any changes to the Privacy Policy will comply with applicable laws.
Personal Data – all information processed by us concerning you. For example: first name, last name, company, country, address, billing address, e-mail address, telephone number, Tax Identification Number, etc.;
Processing – all activities related to your Personal Data. For example: collecting, storing, updating, sending messages to you, deleting data;
Services – services offered by Anter System via the Website, including, for example, placing orders for products and services, making purchases, providing technical support for Users, completing questionnaires regarding the Website, participating in competitions, and providing other Website functionalities;
Anter System – the controller of Personal Data, i.e. Anter System Polska Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław, address: ul. Strzegomska 199, 54-431 Wrocław, Poland;
User – a person using our Website;
Website – the Website owned by Anter System to which this Privacy Policy applies, including its subpages;
With regard to all of the above definitions, references to the plural shall also include references to the singular and vice versa.
We may process your Personal Data obtained during our conversations or correspondence, for example in order to respond to your inquiry, request or when you submit a complaint.
When you communicate with us, for example via an external tool/chat, e-mail messages, forms published on the Website (e.g. request for quotation forms, a form enabling the download of a product catalogue, etc.), on social media, when submitting a complaint, completing a survey, commenting, reviewing, etc., we may process your Personal Data that identifies you (e.g. first name, last name, company, country, address, billing address, e-mail address, telephone number, Tax Identification Number), contact metadata (e.g. date of contact, duration of our conversation), as well as the content of our communication (e.g. chat history, content of e-mail messages).
Your personal data is processed in order to respond to your inquiry, improve our communication, improve the quality of customer service, as well as for marketing purposes and for the conclusion of a contract. In such cases, the legal basis for processing depends on the context of the communication.
If you contact us to receive information regarding Anter System Services, products or the Website, we generally process your Personal Data based on our legitimate interest (arising from the above-mentioned purposes; Article 6(1)(f) GDPR). The legitimate interest of Anter System consists in the necessity to respond to a User’s inquiry or, depending on the context of the inquiry, to promote our products or Services. However, if your inquiry leads to the conclusion of a contract, the legal basis for processing is Article 6(1)(b) GDPR – taking steps at the request of the data subject prior to entering into a contract.
We may also, after obtaining your consent, send you via e-mail commercial information about products or Services offered by Anter System (e.g. catalogues, newsletters, events). Consent is entirely voluntary and is not a condition for using the Website – the User may withdraw from receiving commercial information electronically at any time, for example by sending an appropriate message to our e-mail address: .
Consent regarding commercial information may be granted, for example, by selecting the appropriate option in a form or on pages forming part of the Website. The legal basis for processing your Personal Data for this purpose is our legitimate interest (Article 6(1)(f) GDPR) – our marketing.
We may process your Personal Data (e.g. first name, last name, address, e-mail address, telephone number, Tax Identification Number, billing address, company) in connection with your access to and use of the Website and the provision of Services to you.
When providing the Services, we may process information on how you use our Website and perform the contract binding upon us. The purpose and the legal basis for processing your Personal Data is generally the proper performance of the contract concluded between us (Article 6(1)(b) GDPR) – for example adjusting infrastructure parameters, facilitating settlements, providing services including the sale of products, providing support or advice.
The scope of Personal Data that we may process, in addition to the GDPR, also results in particular from the Act of 18 July 2002 on the provision of electronic services. In order to use our Services, you will need to provide certain Personal Data, for example first name, last name, e-mail address, billing details, etc.
Please note that providing Personal Data in this respect is voluntary; however, failure to provide data necessary to use a given Service or the Website may prevent the User from using that Service.
Anter System may process User data for the purpose of conducting statistical and marketing analyses, developing marketing strategies and improving the quality of Services and products, as well as the performance of the Website. For this purpose, Anter System may also use anonymous and non-anonymous surveys completed by Users directly via forms available on the Website or sent by Users by e-mail or otherwise. The processing of data for the above purposes is lawful because it is necessary for the purposes of the legitimate interests pursued by Anter System (legal basis – Article 6(1)(f) GDPR) – for statistical and marketing purposes.
We may also process certain of your Personal Data for the purpose of pursuing claims and defending against claims or for the purpose of fulfilling legal obligations arising from applicable law, for example tax and accounting regulations – therefore the legal basis for processing is our legitimate interest (Article 6(1)(f) GDPR) or the necessity to comply with a legal obligation (Article 6(1)(c) GDPR).
Regardless of the above, we may also process your Personal Data in order to prevent and detect security threats, fraud and other malicious activities. In such case, the legal basis for processing is our legitimate interest (Article 6(1)(f) GDPR).
We may use cookies in our Services, both on the Anter System Website and on the websites of our business partners.
More information about what cookies and other similar technologies are, how we use them and for what purposes, can be found in our Cookie Policy, which forms part of this Privacy Policy and is available at the following link: https://antersystem.com/cookie-policy/
If your Personal Data is collected solely in connection with our ongoing communication (Part II of the Privacy Policy above), we may process it, depending on the category of specific information, for a period of several days (certain cookies) or up to a maximum of two years (more detailed inquiries and conversations that may be relevant for our future contact).
Where Anter System processes data for the purpose of direct marketing of its products and Services, the data will cease to be processed for this purpose upon the User’s objection. The User may also withdraw their consent to receive marketing information electronically at any time. After withdrawal of consent, such information will no longer be sent to the User.
If your Personal Data is processed because you use our Services, including purchasing our products, participating in a competition or we provide you with technical support and/or prepare a response to an inquiry or complaint, your Personal Data will be stored and processed for as long as necessary to perform any of the above functions and no longer than for the period specified by law or the limitation period for claims.
Personal Data processed on the basis of your consent may be stored until its withdrawal, until the purposes for which such consent was granted have been achieved or, if the processing concerns cookies (exploration or tracking) or other similar technology, until such files are deleted using browser/device settings (if technically possible).
Personal Data processed on the basis of our legitimate interest may be stored until you object to such processing, unless, despite the objection, we determine that there are compelling legitimate grounds for processing which override your interests, rights and freedoms or grounds for the establishment, exercise or defence of legal claims.
The retention periods described above may be appropriately extended in the event of potential claims (within the limitation period specified by law, in particular in the Civil Code), any claims and court proceedings – for the duration of such proceedings and their resolution – and if the law obliges us in certain cases to process such data for a longer period. In each case, the longer retention period of Personal Data shall prevail.
Access to your Personal Data is granted only to:
All these entities have access only to the information necessary to perform specific activities.
We may also be obliged – if there is a legal basis for doing so – to provide specific information to public authorities for the purposes of proceedings conducted by them.
Personal Data is not transferred to entities outside the European Economic Area or to international organisations.
The Anter System Website contains links to other websites. Anter System is not responsible for the privacy policies on websites administered by third parties. In order to understand the principles of data processing on those websites, the User should read the privacy policies available on those websites.
Anter System declares that the data stored and processed by it is secured in the necessary manner in accordance with applicable law. Anter System maintains appropriate technical and organisational security measures. Access to the User’s Personal Data is granted only to persons who need the data to provide the Services and operate the Website.
In order to effectively exercise your rights, we recommend sending any requests to the e-mail address: from the contact address provided by you, with the subject line “GDPR Request”. In the e-mail, specify the rights you wish to invoke. Please note that this is only a suggestion as to how you may exercise your rights. Compliance with the above rules is not mandatory, and any deficiencies in this respect will not result in the loss of the rights described below.
You are entitled to the following rights:
You may also obtain access to all Personal Data we process (a copy of the data).
Please note, however, that if, despite your objection, we determine that there are compelling legitimate grounds for processing which override your interests, rights and freedoms or grounds for the establishment, exercise or defence of claims, we will continue to process the Personal Data covered by the objection to the necessary extent. If you disagree with such assessment, you may exercise your right to lodge a complaint with the relevant public authority (more information below).
In the case of processing Personal Data for direct marketing purposes, you have the right to object at any time to the processing of your Personal Data for such marketing purposes. In the event of objection to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes.
If you have any comments or questions about how we process Personal Data, we encourage you to contact our Data Protection Officer at:
Last update of the Privacy Policy: 05.08.2024.
